The story of Starbucks shows that the success of a business depends on the authenticity of its product, and that trust, brand renewal and strong principles are essential to keep a business growing.
All in Leadership
The story of Starbucks shows that the success of a business depends on the authenticity of its product, and that trust, brand renewal and strong principles are essential to keep a business growing.
Successful leaders are great at managing people: they evaluate them through a transparent and fair system, coach them to advance on their careers, and instill such a culture of candor and integrity that everyone wants to share their ideas and improve the way business is done. Get excited about what you’re doing and make sure your people are too.
Have you ever heard of workplace virtues like balance, collaboration, creativity, excellence , fairness, passion and preparation? This virtues may actually be hindering your organization's performance.
Too many leaders and management consultants try to take short cuts when tasked with shaking up the culture of an organization. Just by stating, “We want a higher profit margin,” they think that employees will jump to action and align their work with this broad and poorly conceived goal. It just doesn’t work that way!
If asked to name the greatest icon of recent times, who would we pick? It’s a fair bet that many would choose Nelson Mandela. A man who suffered at the hands of an extremely unjust society, he refused to break, and instead kept fighting, kept pushing for justice and, after decades of punishment, won.
Being compassionate, truly getting to know your colleagues and striving to create a more friendly and humane workplace are now the keys to success. Ultimately, it’s about reintroducing love into business.