All tagged communications

How to Communicate With Difficult People

Understanding and managing difficult people isn’t just about listening to them and knowing the right questions to ask. Situations like telling someone you are upset or angry with them, that you are not going to be treated badly by them or that their negativity is draining you all require that you know when and how to say so in honest and appropriate ways.

Though change affects all parts of your life, when you become a leader you are often the mouthpiece for change or the instigator of it. From a leadership perspective, the real bottom line often comes down to this: How well can you communicate the change to those you wish to influence?