Here are some books we recommend
Just Listen combines time-tested persuasion and listening techniques with new methods to help you get your message across to anybody. By learning how to be a better listener, how the brain works and how people think, you’ll be able to motivate people to do what you want because you’ll better understand their needs.
The Discomfort Zone outlines a method for dealing with the tough, unpleasant conversations that all of us encounter from time to time. The key to successfully navigating them is truly listening to what other person has to say.
Hug Your Haters is a guide to using disgruntled customers to improve your business. These book explains why it pays to listen and respond to negative reviews and how you can turn your crabbiest customers into your biggest fans.
Daily Rituals is an entertaining and illuminating collection of the daily routines of great minds and artists. Including the work habits of people such as Jane Austen, Ludwig van Beethoven and Pablo Picasso, it offers insights into the best ways to maximize efficiency and prevent writer’s block, as well as tips on how to get by in the creative world.